Hotel Excelsior Dubrovnik
Hotel Excelsior Dubrovnik
Today we present you one of Croatia’s best hotels. This brilliant 5-star hotel is desirably situated nearby the historic heart of Dubrovnik that makes it an ideal place for exploring its sights and tourist attractions.
This hotel boasts rich stylishly furnished rooms with contemporary benefits such as en-suite bathrooms, complimentary wireless Internet and air conditioning. A variety of leisure facilities such as sauna, fitness center, Jacuzzi, spa & wellness center, billiards, steam room and massage ensure the guest’s relaxing stay.
The Excelsior features inside pool as well as the private beach. Appreciate its graceful terraces with the breathtaking views of the Adriatic and the city. Savor a delightful select of Dalmatian and international cuisine at the Hotel Excelsior’s fashionable restaurant.
What Users of Tripadvisor.com Said About Excelsior
On the popular tourist-oriented site “Tripadvisor.com” there is 348 reviews and ratings for Hotel Excelsior Dubrovnik. The vast majority of them (and we are talking about a really HUGE majority – up to 92% of all guests) rated Excelsior Dubrovnik as “Excellent” and “Very Good”. The average rating is fantastic 4.5 (on a 1 to 5 scale), and number of dissatisfied guests is very, vey low (less than 1%).
What also contributes to a positive image of Excelsior Dubrovnik is the engagement of hotel’s management : to every single comment (and there are 348 comments, remember!) responds promptly general manager of the hotel, thanking for the praise (hundreds and hundreds of them) and apologizes for any inconvenience (reported by less than dozen of guests).
Here are some comments:
“This was a 5 star hotel definitely, we booked the sea view room for an extra cost but it was worth it. We had our own veranda with sun loungers and chairs overlooking the sea and old town which was only a 5 min walk away. Great spa facilities, all staff friendly and helpful, we were treated with 5 star treatment all round. Lovely breakfast with plenty of choice. We would highly recommend this hotel. (102Davidwl, Preston, United Kingdom)”
“We stayed here for two nights in a Villa Odak seaview room with balcony – and firstly, the views are spectacular. The location of the hotel, a quick five minute walk from the Old Town, is close enough to feel like you’re ‘right there’ without having to be within the city walls. Since we were driving through Croatia, this was nice, as parking (valet) is very easy – and was a nice luxury after many days of parking outside of walled towns and hoofing it with all our bags to our accommodations.
Staff was all very friendly and helpful. The room was modern and comfortable. The balcony has an absolutely breathtaking view of the old city. I only wish the chairs on the balcony were more comfortable – we would have spent a ton of time just lounging out there!
The hotel is all very clean and modern, breakfast is excellent – with wonderful views on the outside terrace looking towards the Old Town. The hotel also has a private ‘beach’ area (a long but scenic stretch of concrete with a ladder to descend to swim)- which even in the colder month of October we thoroughly enjoyed our swim looking out towards Dubrovnik!
All in all, this was a nice, relaxing stay with all the amenities of a luxury hotel. (Dylan H, Los Angeles, California)”
“What a wonderful hotel, fantastic staff, great location and what a view from our hotel room. Everything made our stay in Dubrovnik all the more enjoyable. From strolling the back streets of the Old City, finding amazing cafes, bars or just lazing on the pool deck at the hotel, swimming in beautifully clean water. Just Brilliant. Would recommend a visit to Dubrovnik and the rest of Croatia. We will be coming back. Highly recommend the Hotel Excelsior as a place to stay. (Sue K, Sans Souci, Australia)”
“Ein echtes 5 Sterne Hotel! Bei unserer Ankunft stand das Kinderbett nicht sofort im Zimmer und wir mussten 2 mal nachfragen. Danach wurde es aber sofort aufgebaut und am anderen Tag bekamen wir als Entschädigung für die ‚Unannehmlichkeit‘ einen Gutschein für ein Abendessen inklusive Softdrinks im Goumetrestaurant des Hotels. Dabei hatten wir uns gar nicht beschwert. Es ist uns noch nicht mal sonderlich aufgefallen dass wir 2 mal nach dem Zusatzbett fragen mussten da das oft in den Hotels dr Fall ist.
Alles ist ganz edel in diesem Hotel und mit Liebe gemacht. Ausserdem ist die Lage ideal, 5 Minuten zu Fuss bis zum Stadttor. Wenn nochmal Dubrovnik dann nur in diesem Hotel. (unexpected69, Hagen, Germany)”
A Few More Comments From Other Sites
On Booking.com Hotel Excelsior Dubrovnik gets very high 9.2 average grade („Wonderful“). As expected, the hotel gets highest rating for location (9.7), but users gave high ratings also for cleanliness (9.5), comfort (9.4), staff and all other rating categories.
Here are some comments about the hotel, as flattering as comments made by Tripadwisor’s users:
Harpreet from USA writes: „Love Love Love everything about this hotel. Its only a 5 minute walk to town. The amenities are stupendous. Loved our stay in Dubrovnik. The beach is a stone’s throw away but you can swim by the hotel too.“
Adam from UK praises the location and view: „The location of the property is excellent being about a 6 minute walk to the Old Town. The views across the bay and towards the Old Town are superb.“
Lucia from Spain does not spare compliments in her review (titled „Amazing location, amazing views of the old town, great facilities“) and says: „ The bed was great, Breakfast fantastic, Reception staff was impeccable, Location amazing, views spectacular“.
But compliments on the side, we were once again impressed by the director of Hotel Excelsior, who took time to answer to each and every comment. And we are talking about real ocean of comments: more than 600 and still counting! That is really nice, dear lady director: a pure ten from us in the „Hearing what people have to say“ category.